Notification help
Check permissions and repair reminder delivery from Notification Health.
Local data
Your REMIs stay on your phone and can be erased from Settings.
Device support
Include your phone model and OS version when reporting a problem.
Common questions
Why did a reminder not arrive?
Open REMI Settings and check Notification Health. Make sure notifications and exact alarms are allowed for REMI, and that battery-saving settings are not restricting the app.
Where are my reminders stored?
REMI stores reminder data locally on your device. The current release does not include cloud sync or an online backup.
Can I move my reminders to another phone?
Not in the current version. Because there is no cloud account or export feature, reminders need to be entered again on the new device.
How do I erase all app data?
In REMI, open Settings, choose Reset App Memory, and confirm the reset. This removes saved reminders, preferences, the local session, and scheduled REMI notifications.
Contact support
When contacting us, describe what happened and include your device model, operating-system version, and REMI app version. Never send a photo or copy of an identity document.